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With more than 75% of data breaches targeting small and medium size businesses, this paper highlights how small businesses are now a big target for worldwide cybercrime. This paper not only sets out 5 ways to avoid your company from being targeted, but tells you how to actually go about doing it. VIEW SUMMARY

SMBs have had it tough recently; they are targeted by cybercriminals more than large enterprises. This paper examines the threats that put small and medium businesses at risk. It also highlights important security considerations SMBs should be aware of and how to go about fighting cybercrime. VIEW SUMMARY

This white paper explains how to derive more value from big data through visualisation-based data discovery tools. They promote self-service business intelligence (BI) enabling users to easily integrate data from various sources. In addition, read to discover some data governance best practices. VIEW SUMMARY

With the superior customer experience of Computer Telephony Integration (CTI) and cloud technology being faster and easier for you to implement it, this white paper explains how to link your phone system with you CRM system, so you can get the best of both worlds. VIEW SUMMARY

With 89% of consumers avoiding doing business with companies they do not believe protect their privacy online, trust and personalisation is vital. Read to find out how to find out the basics, the roadblocks, how to avoid looking “creepy” and how to go about getting sophisticated personalised sites. VIEW SUMMARY

Cybercime is becoming more sophisticated and more frequent. With the proliferation of social media and mobile computing, the risks are more difficult to manage. This white paper explores these risks and draws attention to the need for proactive risk management. VIEW SUMMARY

This paper explains how users can gain the provision of infrastructure in minutes for both physical and visual environments from an Infrastructure as a service (Iaas) solution. It is a flexible way of connecting to any network and will save on costs, reduce power consumption and increase uptime. VIEW SUMMARY

Managing risk today means making sense of more data. Administrators need visibility into the security state of the full range of systems, including the growing collection of mobile and personally owned drives accessing their networks. This paper has best practices for how to manage security and risk VIEW SUMMARY

When security relies on interactions with devices we don't own, risk management becomes very difficult. We all know cloud computing has its benefits, but with many security drawbacks. This paper highlights what risk management professionals need to consider when managing cloud communication risk. VIEW SUMMARY

Operations and customer services are the heart and soul of any field service company. A key aspect of this work is making sure your customer service department is efficient. This eBook explains the challenges faced by field organisations and how to increase operational efficiency and productivity. VIEW SUMMARY