This case study investigates how Little Chef introduced a new flexible solution that helps managers work more effectively VIEW SUMMARY

Even in challenging times, there are new opportunities there for the taking. If you can deliver a really exceptional service to your customers, you’ll be rewarded by their loyalty. This paper looks at how Sage is helping businesses recover though this tough economic time through its CRM software. VIEW SUMMARY

Service Level Agreements (SLAs) are now the key factor in translating IT effectiveness into measurable business value. Service Level Management (SLM) is the emerging discipline that revolves around ensuring these agreements are appropriately governed and met. This paper discusses the best practices VIEW SUMMARY

Read benchmark test results comparing the user experience of Microsoft Dynamics NAV 5.0 Classic user experience with that of the new RoleTailored User Experience in Microsoft Dynamics NAV 2009 VIEW SUMMARY

This report is underpinned by a survey of over 200 organisations and looks at the steps needed to drive profability through agile planning and forecasting. VIEW SUMMARY

Quick to implement, easy to integrate and offering a rapid return on investment, OCRA delivers: operational financial control; statutory consolidation; multi-dimensional reporting; and innovative tools for multinational inter-company netting and cash planning fro medium and enterprise organisations. VIEW SUMMARY

The views of leading Supply Chain Management practitioners provide the best understanding of the current state of the art as well as insights into the future. VIEW SUMMARY

As the market awaits new global regulations and debates the mathematical basis for a new modelling regime, Marcus Cree argues that now is the right time to re-consider the purpose of, and the constituencies served by, risk management. VIEW SUMMARY

This white paper discusses the 6 Key Decision Drivers that you should consider as you evaluate ERP software products. VIEW SUMMARY