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The Forrester Wave™: Web Content Management for External Sites
Company: SDL Tridion
This Forrester report evaluates 10 leading Web content management (WCM) vendors across approximately 115 criteria and and identifies the leaders according to different areas of strength. VIEW SUMMARY
Category: Web Content Management | Published: March 2010 | Type: Analyst Report
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O’Neill Europe/JSI bv Improves Sportswear Delivery with Hosted Remote Support
Company: Citrix Online
Learn how this company achieved High performance using any WAN connection. Faster resolution of application problems improves clothing distribution process. VIEW SUMMARY
Category: Remote Management | Published: October 2008 | Type: Case Study
Sage (UK) Limited Exceeds Customer Expectations with Citrix GoToAssist
Company: Citrix Online
Read how this company increased customer-satisfaction rates up to 96 percent and cut issue resolution time by hours in some cases. VIEW SUMMARY
Category: Help Desk Management | Published: October 2008 | Type: White Paper
Don’t despair, prepare: How to Select FM Software
Company: Service Works Global
It is vital to understand what FM software can do for us and to identify the right Computer Aided Facilities Management (Cafm) system for your needs in order to achieve full value from it. This article provides a step-by-step guide to implementing your Cafm system. VIEW SUMMARY
Category: Facilities Management and Maintenance | Published: June 2008 | Type: Article
Wilmington Group Gain Publishable Results with SunSystems & Vision
Company: Touchstone Group
Wilmington Group needed to get a complete picture of the operational efficiency of its business divisions and new ventures. However, it was faced with a difficult challenge in deciding what platform to use across the group. Find out who Wilmington chose, and the benefits they gained. VIEW SUMMARY
Category: Financial Management Solutions | Published: June 2008 | Type: Case Study
Remote Support made Easy with GoToAssist 8.0
Company: Citrix Online
Citrix® GoToAssist™ is redefining how IT support and service is delivered to customers throughout the world, helping thousands of businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. VIEW SUMMARY
Category: Help Desk Management | Published: | Type: Software
Active Help Desk - Integrates with Active Assets and Desktop Auditor
Company: ITA Logic
Provides the tools for users and service desks to record and manage these processes. The Active Helpdesk can be seamlessly integrated with the DTA to create an extremely powerful and effective business control system, helping you manage, report and track all IT assets and their budgets, company VIEW SUMMARY
Category: Help Desk Management | Published: | Type: Software
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