An alarming number of software deployments fail. Some catastrophically, for example Nestlé's disastrous CRM deployment which went wront to the tune of $700m. Use this checklist to get yours right. VIEW SUMMARY

Your business can establish a successful CRM initiative with a few easy to leverage steps. This guide explores how in order for you to execute a successful CRM initiative, you must leverage knowledge gained from people, establish a clearly defined process and implement the right technology. VIEW SUMMARY

Even in challenging times, there are new opportunities there for the taking. If you can deliver a really exceptional service to your customers, you’ll be rewarded by their loyalty. This paper looks at how Sage is helping businesses recover though this tough economic time through its CRM software. VIEW SUMMARY

A carefully considered mobile CRM strategy can help your company move to the head of the pack in business productivity, and employee and customer satisfaction. This paper explores strategies and improvements in devices and networks to add more value of CRM to your company VIEW SUMMARY

This whitepaper examines how Sage is working with small and medium sized businesses to help them protect and grow their revenues during the economic downturn through the use of Customer Relationship Management (CRM) software VIEW SUMMARY

This whitepaper examines the five most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. VIEW SUMMARY

This paper describes the underlying architecture of Sage CRM and explains how the application of its internet architecture can become a competitive advantage for your organization. VIEW SUMMARY

This white paper compares open source data integration technology with proprietary alternatives, giving ten reasons for choosing open source. Provides case studies. VIEW SUMMARY

This Forrester report evaluates 10 leading Web content management (WCM) vendors across approximately 115 criteria and and identifies the leaders according to different areas of strength. VIEW SUMMARY

When the “credit crunch” forced most insurance companies to re-evaluate their businesses, Endsleigh was strongly placed to change its model due to its investment in Microsoft technologies. VIEW SUMMARY