Even in challenging times, there are new opportunities there for the taking. If you can deliver a really exceptional service to your customers, you’ll be rewarded by their loyalty. This paper looks at how Sage is helping businesses recover though this tough economic time through its CRM software. VIEW SUMMARY

This whitepaper examines how Sage is working with small and medium sized businesses to help them protect and grow their revenues during the economic downturn through the use of Customer Relationship Management (CRM) software VIEW SUMMARY

This case study looks at how the largest distribution channel within the Irish Life retail division improved how they managed relationships with brokers and the information they shared in support of the Broker's business across their organization. VIEW SUMMARY

Before recessionary pressures gripped the economy, businesses were struggling with the challenges of an increasingly competitive sales environment. This paper explores 7 tips for leveraging customer relationship management (CRM) processes to improve your sales operation during lean economic times VIEW SUMMARY

This Computing web seminar, in association with O2, explores how organizations of all sizes from diverse industry sectors need new technologies and tools to improve their manageability of their mobile services and applications. VIEW SUMMARY

The path to effective implementation is not always easy — complexities often arise as a result of trying to align an entire company behind the goals. Maximise your chances by following these ten steps. VIEW SUMMARY

An alarming number of software deployments fail. Some catastrophically, for example Nestlé's disastrous CRM deployment which went wront to the tune of $700m. Use this checklist to get yours right. VIEW SUMMARY

Boomer Industries lack of a centralized CRM application. This case study looks at how Boomer Industries overcome their fragmented approach to customer relationship management by choosing Sage 1000 with Business intelligence. VIEW SUMMARY

This white paper, based on a survey of senior finance professionals, provides a valuable insight into the current business management software environment and, perhaps more importantly, how organisations can address the key points raised. VIEW SUMMARY

This case study highlights how electrical company Scolmore upgraded the central IT system to the Sage 1000 CRM solution and implemented a new warehouse management system to manage more than five and a half thousand stock lines. The implementation has helped the company continue its rapid growth. VIEW SUMMARY