For most organisations, e-mail is a critical application. But as internet technologies have developed, new collaboration and communication tools are now available from within the same Microsoft Outlook interface that most business e-mail users are familiar with. VIEW SUMMARY

The increasing complexity and legislative burden of IT is a headache for any mid-market company. Discover if IT Outsourcing is an option and how Insite can help you stay focussed on core business issues VIEW SUMMARY

Following a long history of mergers and acquisitions, Aviva needed to simplify its IT estate to remove cost and increase its focus on meeting future business needs. VIEW SUMMARY

Some organisations look on the economic downturn as an opportunity to drive through business change: a chance to develop new products and services, preserve brand loyalty and capture new customers. Companies with this mindset are turning to outsourcing to deliver change and cost savings. VIEW SUMMARY

With message volumes continuing to rise and file attachments steadily increasing in mass, correctly sizing and scaling an in-house email data management system is a critical requirement for every business. IT departments require a practical strategy that is low risk, future proof and affordable VIEW SUMMARY

Over the past four years, India’s outsourcing sector has grown at an accelerated rate. Can business continue to succeed in a country where safety fears have become a common theme? VIEW SUMMARY

Lovells is in the middle of a pilot that could potentially see all of its documentation work outsourced to South Africa in a bid to cut costs. VIEW SUMMARY

As an institution that has already embraced outsourcing, Deutsche Bank outlines its vision for delivering greater efficiency and value from the back office. Read how Deutsche Bank analysed its reconciliations processes and its reasoning behind choosing to move to the TCS Aspire Service. VIEW SUMMARY

How can IT be a self-funding function, keeping itself aligned with changing business imperatives? How can we set a methodical roadmap to such a cost structure? This white paper suggests how the much needed transformation can be brought about. VIEW SUMMARY

This guide aims to propose a vision of how Shared Services might develop over the next 10-15 years. Also identified, are the key requirements of a commercial model for Shared Services and what alternative are available. VIEW SUMMARY