Business Intelligence for Software Development from Borland IThound

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Business Intelligence for Software Development
by Borland
Published:April 2007
Format: Portable Document Format (.pdf)( 130.7 KB )
Length: 19 pages
Overview

There is currently pressure within organisations to apply quality management, metrics, intelligence and insight to the delivery and management of IT solutions. Why? Because, while IT and the supporting technologies have come a long way both in maturity and sophistication in enabling businesses to achieve and connect more with their customers, supply chains and partners, its delivery, management and the value generated have been too inconsistent for its role as a well managed and integral business process.

This paper looks at how intelligence gathering within the software development and delivery process can help in the task of making IT more of a managed and reliable business process. We put forward the concept of development intelligence as a process and framework for business intelligence for software delivery. Our paper offers a guidance framework for helping organisations to address the importance of obtaining better development intelligence as part of an overall strategy towards improved management and delivery of IT solutions, and a fully integrated quality management and business intelligence framework.