Software Quality - Getting Right Metrics, Getting Metrics Right from Tata Consultancy Services Ld IThound

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Software Quality - Getting Right Metrics, Getting Metrics Right
by Tata Consultancy Services Ld
Published:May 2008
Format: Portable Document Format (.pdf)
Length: 11 pages
Overview

While metrics are important means to quantify performance of a process, we often define metrics to comply with process standards, overlooking actual alignment with business factors. We may put substantial effort and discipline in getting metrics deployed, but we might not be using the ones that really matter. How can we define metrics that remain anchored to business needs? In other words, how can we translate business requirements to the right set of metrics? Once the right metrics are defined, how can we monitor and benchmark it to control performance and make breakthrough improvements?

This white paper discusses best practices around metrics, from its very definition to using it for continuous improvement.

Go to White Paper

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