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Case Study
- Ensure predictability and reliability of all IT projects for the Met Office
- by Borland
Published:November 2007- Format: Portable Document Format (.pdf)( 91.8 KB )
- Length: 3 pages
Overview
As one of only two World Area Forecast Centers, the Met Office is one of the world's leading providers of environmental and weather-related services. The Met Office Hadley Centre is leading international research into what could happen under climate change and the impacts on current and future generations.
Challenges:
Increase the organisation's visibility and control over all phases of the software development process
n Ensure predictability and reliability of all IT projects.
Deliver new technology products and services, on time and within budget and to agreed quality standards
Results:
40% decrease in the average time spent in exception and a near elimination of significant delays in key deliverables
30% improvement in the efficiency of configuration managers
Improved internal customer satisfaction from 38% to 59%
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