This paper provides guidance on how to update an AUP to accommodate the increasing popularity & use of social media in the business environment. It identifies the complexities involved in creating & managing an AUP, & demonstrates that a successful AUP is more than a simple list of dos and don’ts VIEW SUMMARY

The increase in home and mobile working points to a radically different model for tomorrow’s business. This paper looks at techniques for coping with this change to ensure your business gains. VIEW SUMMARY

In today’s challenging times companies need to invest in training that has proven, measured results. This case study demonstrates the real productivity increases that can be achieved by reducing email usage and how a relatively low training investment can result in a massive saving in time and cost. VIEW SUMMARY

This white paper explores how the role of the network administrator is changing and identifies a set of attributes network administrators will need to be successful going forwar VIEW SUMMARY

A recent analysis by symantec shows that around 25% of internet bandwidth can be lost to employee web misuse, streaming media & spam. This white paper investigates what simple steps you can take to keep control of bandwidth wastage in your business VIEW SUMMARY

The office politics of jealously gaurded individual fiefdoms lead to disjointed information and bad decision making. This white paper explores why - and what you can do about it. VIEW SUMMARY

Given today’s challenging economic environment, business process management (BPM) is more relevant than ever. This paper introduces BPM and workflow management and discusses several areas that benefit from BPM and workflow engines whilst describing how to realize those benefits. VIEW SUMMARY

IT managers are looking for clarity in how they are using existing capacity and methods which can be used to increase efficiency going forward. This paper explores and discusses the value of new storage technologies, which are collectively known as “reservationless storage.” VIEW SUMMARY

This white paper describes how Service APIs can help overcome the problems that are present in development environments that create or maintain multiple websites or applications. It also discusses the concept of Service APIs, by describing the architecture, its benefits and the problems it solves. VIEW SUMMARY

Data-driven enterprises maximize the business value of their data and minimize their risk by managing their data as a strategic asset and ensuring data quality is pervasive throughout the business. This white paper takes a look at the challenges and obstacles preventing pervasive data quality today. VIEW SUMMARY