Before recessionary pressures gripped the economy, businesses were struggling with the challenges of an increasingly competitive sales environment. This paper explores 7 tips for leveraging customer relationship management (CRM) processes to improve your sales operation during lean economic times VIEW SUMMARY

This Forrester report evaluates 10 leading Web content management (WCM) vendors across approximately 115 criteria and and identifies the leaders according to different areas of strength. VIEW SUMMARY

Even the best CRM system is only as valuable as the data that goes in it, making user adoption a top consideration in any CRM initiative. This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. VIEW SUMMARY

With a consultative sales process, a sales team will produce better ROI analyses for its customers, and improved sales proposals that are customer-focused. VIEW SUMMARY

This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organisation. Written by thought leader Don Peppers of Peppers and Rogers Group. VIEW SUMMARY

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. VIEW SUMMARY

Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Today, sales organizations increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales. VIEW SUMMARY

Detailing almost 6,000 software companies, this is the most comprehensive and substantial print directory of UK software developers, manufacturers and resellers. Download free sample pages. VIEW SUMMARY

Exchequer is the first mainstream accounting software to incorporate a number of features specific to the construction and contracting industry. Exchequer can help contractors effectively manage the complex Applications and Valuations process, resulting in massive time-saving benefits and greater VIEW SUMMARY

Pivotal is the only complete CRM platform and application suite that can be tailored to fit the unique requirements of every enterprise. Drive measurable results that matter with CRM that works the way you do. VIEW SUMMARY