Operations II is an ideal system for small - medium sized manufacturing companies looking to implement cost effective solutions. Picking the right software can transform a hectic process, where profitability is on a constant knife-edge, into a more controllable and manageable proposition.

Successful companies are responsive. They adapt to market changes quickly, remaining nimble in the face of continual economic evolution. Similarly, successful supply chains—once relatively simple product and information pipelines—are becoming more global and complex.

This survey identifies current practices, captures significant trends and establishes operational performance benchmarks in five key areas of supply chain management (SCM): new product development, supply chain planning, customer order management, supply chain technology and supply chain software.

At one time, the pharmaceutical supply chain only featured on the boardroom agenda when things went wrong. Today, it is subject to much greater scrutiny, as companies everywhere focus on how best to launch new drugs, assure the safety and supply of those drugs, and simultaneously cut costs.

This major research project was undertaken to gain perspective on where supply chain management is today and the direction in which it is evolving. This report places the research findings into an overall context and provides insight into the continuing evolution of supply chain management.