Efficiency often comes with a price in customer satisfaction. Customers expect to be able to solve their own problems or immediately communicate with a person who can make things right. But too often, these expectations aren’t met.

In this detailed case study, discover how through the use of Epicor for Service Enterprise, The Manufacturing Institute has drastically improved its business processes and switched from monthly to real-time reporting

This guide we discusses the Five Pitfalls of a Service Oriented Architecture. Think of it as a survival guide and make sure you are one of the fittest in the business jungle of tomorrow.

Effective identity federation benefits both users and enterprises. It provides the end-user with a seamless cross-domain Internet experience through single sign-on (SSO) and it allows the enterprise to expose resources to a larger class of users not directly administered by the enterprise.
This white paper details the benefits of Identity federation and the key requirements.

This White Paper explores how RFID allows not only greater innovation, but when it is combined with the appropriate networking infrastructure it can enhance the way products themselves function – which can mean far greater returns for electronics companies.