Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively. VIEW SUMMARY

The emergence of high-speed IP networks, such as GEANT2 in Europe, is creating opportunities for new kinds of real-time applications in universities and schools around the world. The most profound changes are in the area of bandwidth-hungry visual communication applications. VIEW SUMMARY

Video is leaving the video conference room and becoming a standard tool and part of daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system which now must support tens of thousands of users. VIEW SUMMARY

As the global economy recovers from a state of financial crisis, insurance firms around the world are faced with key challenges across their value chains regarding customers, distributors, and workers. VIEW SUMMARY

Collaboration and communication are not just top of agenda for the CIO. Sucecssive studies show that CEOs, and senior HR and Finance leaders also see these as top priorities. This paper looks at how the motivations of all four groups are co-inciding, and how the CIO can exploit this. VIEW SUMMARY

When most of us think 'social networking', Twitter and Facebook spring to mind. However, for the CIO, these are distractions from the huge advantages that can be gained from deploying web 2.0 features on internal applications and processes - advantages the IT function is ideally placed to deliver. VIEW SUMMARY

This paper looks at the main advantages of global collaboration platforms: for customers to engage with one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. VIEW SUMMARY

Most organisations look at virtualisation and empowering flexible working as separate issues, the former driven by cost savings and IT team and the latter by the need for secuire remote access for users. This paper argues that they should be part of a combined strategy. VIEW SUMMARY

What are smart business and IT leaders doing to optimize their operations, drive best-in-class performance, and position their organizations for leadership? Many thought leaders have identified their enterprise collaboration strategy as one of the greatest opportunities to drive their organizations. VIEW SUMMARY

Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Today, sales organizations increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales. VIEW SUMMARY