As Software-as-a-Service (SaaS) continues to gain traction over traditional software, this white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS

Instant messaging (IM) provides a number of important benefits, including the ability to communicate with others in real time, the ability to know someone’s presence status and the ability to improve organizational decision-making and information flow.

Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Today, sales organizations increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales.

Last year 671,800 small businesses opened, while 544,800 shuttered their doors, according to the U.S. Small Business Administration. Not all of these failures were due to bankruptcy, but a sizeable number likely discovered it cost more than expected to reach their revenue goals.

This whitepaper will examine how globalization and mobility, as well as escalating competitive forces and corporate productivity requirements, are driving businesses to seek new ways of encouraging stronger collaboration within their workforce and
with their customers and partners.

In today’s regulatory environment, it’s critical for IT and business owners to understand what information resides in their SharePoint environment and who has access to it. Download this white paper for guidance on how to construct a solid plan to manage your current environment and plan for growth.

In this Current Analysis report from Application Infrastructure, read how Lombardi's latest release of Lombardi for Office 2003, the company’s desktop-based product tightly integrates the Lombardi TeamWorks BPM software platform with the Microsoft Office System.

In this free Vendor Summary, from Industry Analysts Forrester, learn why Lombardi Software is the leader in the human-centric BPMS market.

This paper focuses on the delivery aspect of innovation and describes how the concept of 'Innovation Network' has been applied. It also highlights the need to acquire a mature Globally Distributed Work (GDW) capability for delivering innovation.

Citrix® GoToAssist™ is redefining how IT support and service is delivered to customers throughout the world, helping thousands of businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times.

Learn how Unicredit generated improvement in internal communication, more streamlined management of administrative procedures and processes, and the creation of a culture of knowledge management and e-collaboration. The result: greater cost efficiency and more efficient administrative processes.

AquaLogic BPM Collaboration Edition combines the market leading portal, collaboration and BPM technologies into a single integrated offering to give business users the richest user interaction for human-driven processes.

NHS 24 turned to BEA to create a Knowledge Management System which provided patients with timely information via a single point of access. The solution also enables NHS 24 staff, together with partner organizations, to create and update health information in a secure environment.

On April 30, 2006, BEA completed its annual overview of the enterprise portal market. This entailed a survey of 254 BEA customers and a synthesis of more than 100 reports recently published on the portal and allied markets in the past year.

From a potential universe of 60,000 users, mySchool! currently supports 30,000 users. Individual schools can create their own local Intranet on mySchool!, providing a specific view of and access rights to the portal.

Creating greater Business Perfromance within any organisation can create significant value to both the efficiency of an organisation and its bottom line. But how can you set about achieving this and how can BPM brign real value to your organisation.

The Tussauds Group is one of the world’s leading leisure companies – and the largest in Europe. Learn how they achieved Cost-effective communication and collaboration using a selected Intranet solution.

Learn how, with minimal IT investment, the ICHEIC achieved faster resolution of claims with secure, web-based access to 3.5 million claims documents, reducing processing time and enabling them to manage a complex and challenging project.

The Claromentis™ Project Manager application enables teams to collaborate on projects – coordinating activities and monitoring progress with state-of-the-art management tools.

Easily customizable to fit with the sales team structure and lead-cycle stages of your organization, Claromentis™ Sales Manager supports sales teams in their day-to-day sales contact tasks and provides comprehensive reporting to enable effective management of sales teams.