This guide explores, through the Five Golden Rules of Integration, key considerations to take into account when planning and implementing a truly flexible IT architecture.

Provides a business-level view of the ITIL framework and details approaches on how to integrate IT with the business and align their strategies throughout the lifecycle of a service. Includes Financal, Demand and Service Portfolio Management.

Because F5 application delivery products are modular, they're extensible by design and can easily incorporate new functions and quickly adapt to changing application/business challenges. The following are available Product Modules and Feature Modules for BIG-IP application traffic management products.

With Enterprise Manager, you can archive and safeguard device configurations for contingency planning, configure new devices from a central location without manually working on each device, reduce your labor costs for managing multiple F5 devices and easily and quickly roll-out software upgrades and security patches.

Data management, OS deployment and Personality Migration solutions from Novell make migrating to Vista simple and easy. View the first of our Windows Vista Migration Web seminar series and learn how you can transfer applications, files, settings and personalities from your existing OS to Vista in just a few clicks.

Data management, OS deployment and Personality Migration solutions from Novell make migrating to Vista simple and easy. View the second of our Windows Vista Migration Web seminar series and learn how you can transfer applications, files, settings and personalities from your existing OS to Vista in just a few clicks.

Data management, OS deployment and Personality Migration solutions from Novell make migrating to Vista simple and easy. View the third of our Windows Vista Migration Web seminar series and learn how you can transfer applications, files, settings and personalities from your existing OS to Vista in just a few clicks.

Ce webinar Cincom vous explique comment réaliser des configurations et des devis grâce à la solution Cincom, et ce grâce à un témoignage client de Cincom, l'entreprise Air Products.

Simplify change management and administer centralised accurate records throughout your organisation with IntaChange, powerful web-based change management, for change control from a central point, 24/7.

In many companies the IT spend constitutes the largest proportion of the budget and managing these assets can be time consuming and expensive. Reduce IT support costs with this IT inventory and full management and system administration tool

DeskTop Auditor provides the tools to proactively audit your network assets and gain control of these assets by turning this audit data into valuable management information. Our latest introductory offer for the DTA Asset management solution - get a 10 unit licence free of charge!!!

Serena® TeamTrack® helps design, implement and enforce the enterprise processes that control change. Change events can interrupt the flow of business, and for unprepared companies the consequences can be crippling. When change events flow through these managed processes, change becomes an opportunity instead of an obstacle.

This is a three-part web seminar series presented by Karl Wiegers, Principal Consultant with Process Impact, and one of the foremost authorities on software requirements management.

In this demonstration, Serena Presales Engineers will show you how to use TeamTrack to automate and enforce your business processes in a complete solution for customer support centers.

Serena® Dimensions™ 10 seamlessly integrates application development across multiple sites, processes, stakeholders, and platforms. So you get results that meet your business requirements—on time, within budget and with full auditability.

Turn change into a business advantage with Serena® ChangeMan® ZMF, Serena Software’s comprehensive solution for z/OS environments. By automating the application life cycle process, it helps improve application quality and availability while ensuring a reliable, reversible approach to change.

Serena® PVCS® Professional™ Suite is the world’s most popular issue, version, and build management suite, capable of performing sophisticated process and version management for team development. The suite contains three components: PVCS® Version Manager™, TeamTrack®, and Builder™, each powerful on their own and unsurpassed as an integrated suite.

Organisations continue to expand and operate in a more virtual environment, executives are being asked to provide guidance and direction to teams working across time zones and distances. In this changing environment, where can organizations turn to see the future of leadership? How can they determine the skills and tools that leaders will need to be successful?

IT organizations rely on solutions such as the ITIL® and COBIT to help understand the challenges of compliance regulations. This white paper from BMC® Software discusses how the two can be used together.

This paper defines different types of data that are usually stored in a CMDB, from configuration items (CIs) and their relationships to related data, such as change requests and a service impact model.