Organisations must respond to constantly shifting market pressures while minimizing costs. Almost all business changes will impact the IT applications and infrastructure that support the business. This white paper explores how you can prepare your business critical applications for these change.

GoToAssist Integration Services offer a variety of methods to integrate Citrix GoToAssist, the industry-leading remote-support solution, into an existing infrastructure quickly and easily.

In this document, discover how Dell’s EqualLogic PS Series arrays include application integration for advanced data management and protection, essential for the scalability and performance that todays' business application demand

The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems.

Learn how a new approach to Java virtualization can make your data center's hardware go farther—and run faster.

Take an informative tour of integration approaches and tools, and learn to leverage your investments with a service-oriented approach.

This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful integration project.

How are banks going to attain the flexibility, simplicity, shared services, and business and IT alignment they will need to grapple with the geometrically more complex business environment that is speeding their way? At IBM, we believe the answer is service-oriented architecture.

In IBM’s experience of working with insurers in the UK and beyond, we have developed a number of models which have been used to assist insurers to overcome these challenges and drive more effective claims operations with improved customer service.

It is widely thought that Business and IT have the same agenda: to make the business successful. Experience begs to differ. This White Paper will explore how to get the very best from IT.

This White Paper explores how CRM has evolved from mere customer data management to building and managing long term relationships and the benefits that a coherent CRM strategy can deliver to organisations.

This white paper provides an overview of the economics and technicalities involved in optimising legacy systems to save ongoing IT costs, with particular focus on mainframe systems

Today, businesses are increasingly focusing on transforming the way they operate and an effective IT infrastructure is a strategic enabler in this transformation journey.

As the pace of business accelerates, enterprises are increasingly responding to customer demands in real time. To accomplish this feat, many IT departments have turned to service-oriented architecture (SOA). SOA is designed to help decrease development expenses and risk of application failures, increase asset reuse and enhance business agility.

While the benefits of an SOA are clear, early adopters are realizing that underlying data integration is necessary to realize its full potential.

An informative paper that examines the benefits and trade-offs of HTTP and JMS, highlights where each transport is best suited and demonstrates how each can be used as part of an SOA.

The information described within the informative White Paper is part of a series introductory best practice reports for deploying a successful Service oriented architecture (SOA).

An educational document that provides a comprehensive overview of Service Orientated Architecture (SOA). This document will be a useful reference piece for enterprise software architects.

SOA is becoming more prevalent in the marketplace as it continues to prove its value. Companies implementing SOA have reduced time-to-market by 40 to 60 percent, development costs by 20 percent, and maintenance and support costs by as much as 50 percent. Although standards and enabling technologies for SOA have matured, there are still hurdles that can impede an organization’s ability to achieve SOA success

The service-oriented architecture (SOA) approach to building enterprise IT infrastructures has gained widespread acceptance within the IT community. The benefits have been compelling—including the rapid deployment of new functionality that reuses existing code (lowering development costs), flexibility (improving responsiveness to business needs) and reduced maintenance costs (freeing staff to work on innovative new initiatives).