http://www.ithound.com/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Active Help Desk - Integrates with Active Assets and Desktop Auditor Provides the tools for users and service desks to record and manage these processes. The Active Helpdesk can be seamlessly integrated with the DTA to create an extremely powerful and effective business control system, helping you manage, report and track all IT assets and their budgets, company wide. http://www.ithound.com/ithound/solution_summary?id=685