http://www.ithound.com/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. A Comprehensive Look at the Total Cost of Ownership of Software Applications As Software-as-a-Service (SaaS) continues to gain traction over traditional software, this white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS http://www.ithound.com/ithound/view_abstract?id=2264 Instant Messaging Tough Enough for Business: No Server Required Instant messaging (IM) provides a number of important benefits, including the ability to communicate with others in real time, the ability to know someone’s presence status and the ability to improve organizational decision-making and information flow. http://www.ithound.com/ithound/view_abstract?id=2261 Leveraging Real-Time Web Collaboration to Improve Your Sales Process Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Today, sales organizations increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales. http://www.ithound.com/ithound/view_abstract?id=2257 Small Companies Yield Big Results with Web Collaboration Last year 671,800 small businesses opened, while 544,800 shuttered their doors, according to the U.S. Small Business Administration. Not all of these failures were due to bankruptcy, but a sizeable number likely discovered it cost more than expected to reach their revenue goals. http://www.ithound.com/ithound/view_abstract?id=2256 Delivering Better Collaboration Solutions via the WebEx Connect Ecosystem This whitepaper will examine how globalization and mobility, as well as escalating competitive forces and corporate productivity requirements, are driving businesses to seek new ways of encouraging stronger collaboration within their workforce and with their customers and partners. http://www.ithound.com/ithound/view_abstract?id=2251 The four essentials for building your Sharepoint strategy In today’s regulatory environment, it’s critical for IT and business owners to understand what information resides in their SharePoint environment and who has access to it. Download this white paper for guidance on how to construct a solid plan to manage your current environment and plan for growth. http://www.ithound.com/ithound/view_abstract?id=2094 Current Analysis Competitive Intelligence Report: Lombardi Gets Live with Microsoft In this Current Analysis report from Application Infrastructure, read how Lombardi's latest release of Lombardi for Office 2003, the company’s desktop-based product tightly integrates the Lombardi TeamWorks BPM software platform with the Microsoft Office System. http://www.ithound.com/ithound/view_abstract?id=1851 Lombardi Leads With An All-Around Powerhouse Human-Centric BPMS - The Forrester Wave™ Vendor Summary, Q3 2007 In this free Vendor Summary, from Industry Analysts Forrester, learn why Lombardi Software is the leader in the human-centric BPMS market. http://www.ithound.com/ithound/view_abstract?id=1828 Delivering innovation in globally distirubuted environments This paper focuses on the delivery aspect of innovation and describes how the concept of 'Innovation Network' has been applied. It also highlights the need to acquire a mature Globally Distributed Work (GDW) capability for delivering innovation. http://www.ithound.com/ithound/view_abstract?id=1710 Remote Support made Easy with GoToAssist 8.0 Citrix® GoToAssist™ is redefining how IT support and service is delivered to customers throughout the world, helping thousands of businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. http://www.ithound.com/ithound/solution_summary?id=1482