http://www.ithound.com/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Client Management Suite™ Comprehensive IT Lifecycle Management IT departments are faced with managing numerous, constantly changing clients, including desktops, notebooks, thin clients, and handhelds. Altiris can help. http://www.ithound.com/ithound/view_abstract?id=2531 Client Lifecycle Management - recognize courses of action and maximize potential This issue features Gartner commentary on Best Practices in Desktop Services and Outsourcing outlining the management best practices CIOs should implement to ensure a great desktop services environment http://www.ithound.com/ithound/view_abstract?id=2501 The Future of Best Practice in IT Service Management - ITIL v.3 Explained In this web seminar from Axios, Sharon Taylor, Chief Architect of ITIL V3 gives an expert's view on how the changes to ITIL will shift the market focus. http://www.ithound.com/ithound/view_abstract?id=1673 ITIL V3 Webinar Series: Service Operation Manages the day-to-day operation of IT services for the identification and reporting of interruptions in the delivery of services and handling of service requests at agreed levels. Includes Incident, Problem and Access Management. http://www.ithound.com/ithound/view_abstract?id=1668 ITIL - Continual Service Improvement Focuses on the importance of CSI throughout the lifecycle of a service for ongoing optimization of quality and cost-efficiency. It is concerned with the continual alignment and re-alignment of IT services to changing business needs. http://www.ithound.com/ithound/view_abstract?id=1669 Is ITIL V3 right for you? The recent ITIL V3 refresh has sparked renewed interest but, although many IT organisations are aware of the new version’s launch, the majority are unsure as to how, or even if, it will affect them. This white paper uses the IT Process Maturity Model to compare ITIL V2 with V3 and identify which approach is best suited to individual IT organisations. http://www.ithound.com/ithound/view_abstract?id=1670 Getting the Best From Virtualisation The incorporation of policy-based automation solutions can have a significant impact on the performance and cost of IT operations and can enable companies to protect as well as derive even greater benefits from their investments in virtualization technologies. http://www.ithound.com/ithound/view_abstract?id=1655 Easy Enterprise: Efficient Document Management Easy Enterprise gives gives organizations the power to archive any type of documents and data with a powerful solution that reduces your business costs and enhances productivity whilst meeting all legal requirements for archiving documents. http://www.ithound.com/ithound/solution_summary?id=1077 Wisdom Enterprise Content Managment Wisdom's Enterprise Content Management (ECM) solution provides effective management of documents, records, web content, case work and business processes. http://www.ithound.com/ithound/solution_summary?id=1078 Claromentis™ Document Manager: Efficient and compliant web based document management The Claromentis™ Document Manager application provides end-to-end document life-cycle management tools, enabling collaborative document creation and providing easy user-access options to enhance enterprise-wide efficiency. As with all of Claromentis the solution is entirely web based. http://www.ithound.com/ithound/solution_summary?id=918