This whitepaper examines the five most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. VIEW SUMMARY

This paper describes the underlying architecture of Sage CRM and explains how the application of its internet architecture can become a competitive advantage for your organization. VIEW SUMMARY

Achieving a greater depth of understanding of your data is fundamental to many business operations. This paper looks at the importance of web-based data for analytics, and what requirements are necessary to support these environments, both from an analytic database and a data integration perspective VIEW SUMMARY

This white paper provides an overview of the features and benefits of using Centrify DirectControl, and describes how an organization can realize substantial benefits by using DirectControl to integrate and centrally manage Mac OS X systems with Active Directory. VIEW SUMMARY

This Computing web seminar, in association with CA, examines the best practices, technologies and tools that can help organizations from diverse industry sectors to exceed their customers’ expectations online. VIEW SUMMARY

This case study looks at the unified communications strategy that NEC provided for The Peninsula Shanghai. The solutions have allowed the hotel and its staff to satisfy guests and burnish a reputation for excellent service whilst maximise the efficiency of its workforce throughout the property VIEW SUMMARY

This white paper will establish the benefits of having a single, combined aproach to addressing both sets of objectives – acceleration and security – and identifies the key criteria for selecting a corresponding solution. VIEW SUMMARY

This Computing web seminar, in association with O2, explores how organizations of all sizes from diverse industry sectors need new technologies and tools to improve their manageability of their mobile services and applications. VIEW SUMMARY

This white paper describes how Service APIs can help overcome the problems that are present in development environments that create or maintain multiple websites or applications. It also discusses the concept of Service APIs, by describing the architecture, its benefits and the problems it solves. VIEW SUMMARY

The rapid growth of the iPhone and iPod touch application market has fueled a race to develop these applications on the part of eBusiness and channel strategy professionals. This is a useful outline to help determine if a mobile application is an appropriate next step for a company's brand. VIEW SUMMARY