Most companies divide their operations into separate silos, each evaluated by finance through separate P&Ls. In this white paper, Sage argue that this is often a damaging approach which conceals the true profitabiltiy (or otherwise) of specific customers. VIEW SUMMARY

Selecting a Web Content Management (WCM) solution is a complex task with dozens of pitfalls. The impact of selecting the wrong tool is felt way beyond the selection process. Discover the four most important aspects that you need to consider when putting together a Request for Information. VIEW SUMMARY

A carefully considered mobile CRM strategy can help your company move to the head of the pack in business productivity, and employee and customer satisfaction. This paper explores strategies and improvements in devices and networks to add more value of CRM to your company VIEW SUMMARY

Content management solutions that capture, manage, store, preserve, deliver, and dispose of content have been available for years. This white paper explores the implications of architecture on the repository and presentation technologies that are at the heart of true enterprise content management. VIEW SUMMARY

This Computing web seminar, in association with O2, explores how organizations of all sizes from diverse industry sectors need new technologies and tools to improve their manageability of their mobile services and applications. VIEW SUMMARY

A new hybrid approach combining simplified malware detection with URI filtering can offer excellent proactive protection without overburdening the hardware or the administrator. VIEW SUMMARY

The major market challenges of unabated data growth, cutting the costs of IT and storage means most organizations are probably already at the point where only a virtualized approach can make a significant difference to their infrastructure model. This paper is focused on the power of virtualization VIEW SUMMARY

Organizations have long recognized the value of empowering business analysts with self-service technology that enables them to use data for competitive advantage. This white paper examines the problems that organizations face and what can be done to solve these. VIEW SUMMARY

The rapid growth of the iPhone and iPod touch application market has fueled a race to develop these applications on the part of eBusiness and channel strategy professionals. This is a useful outline to help determine if a mobile application is an appropriate next step for a company's brand. VIEW SUMMARY

ATG sponsored an independent research in three key European markets to find out how and why customers shop with their mobile devices (“m-commerce”). Participants were asked about current habits and attitudes towards m-commerce, likely purchases and factors that would encourage them in the future. VIEW SUMMARY