Most companies divide their operations into separate silos, each evaluated by finance through separate P&Ls. In this white paper, Sage argue that this is often a damaging approach which conceals the true profitabiltiy (or otherwise) of specific customers. VIEW SUMMARY

A carefully considered mobile CRM strategy can help your company move to the head of the pack in business productivity, and employee and customer satisfaction. This paper explores strategies and improvements in devices and networks to add more value of CRM to your company VIEW SUMMARY

This Forrester report evaluates 10 leading Web content management (WCM) vendors across approximately 115 criteria and and identifies the leaders according to different areas of strength. VIEW SUMMARY

Organizations need to communicate with several target audiences in different regions across different channels. This paper explores how organizations can globalize Web sites, deliver targeted marketing messages across multiple channels, and create micro-sites for specific campaigns or projects VIEW SUMMARY

Last year, web applications accounted for 55% of all enterprise security attacks. This guide surveys typical web application vulnerabilities, and compares options for detection VIEW SUMMARY

Content management solutions that capture, manage, store, preserve, deliver, and dispose of content have been available for years. This white paper explores the implications of architecture on the repository and presentation technologies that are at the heart of true enterprise content management. VIEW SUMMARY

Selecting a Web Content Management (WCM) solution is a complex task with dozens of pitfalls. The impact of selecting the wrong tool is felt way beyond the selection process. Discover the four most important aspects that you need to consider when putting together a Request for Information. VIEW SUMMARY

Enterprise Content Management (ECM) technologies claim to fulfill all of the content management needs an enterprise may have. This paper examines SDL Tridion’s position within the overall content management landscape as defined by business needs, rather than underlying technology VIEW SUMMARY

Organizations face many challenges when creating a collection of global Web sites. This paper explains how organizations can use BluePrinting technology to achieve smooth global Web operation and how combining Content Management technology with translation technologies for greater efficiency VIEW SUMMARY

Growing risk awareness and an increasingly dangerous business environment may have prompted an increasing number of companies to invest in disaster recovery (DR) as part of the business continuity programme – but how safe is that investment? VIEW SUMMARY