This whitepaper explores the emerging mobile CRM landscape helping you better understand the benefits from deploying a mobile CRM solution, as well as investigating the key requirements you’ll need to consider to successfully move forward with your mobile CRM initiative. VIEW SUMMARY

A robust framework is also crucial to keep the website running smoothly 24/7. This case study shows how Betfair optimised performance, manageability and efficiency in their existing IT infrastructure, whilst still pushing the boundaries, with Dell and Microsoft VIEW SUMMARY

This case study provides an overview of how a large retail chain replaced spreadsheets with a specialist fixed asset management solution. VIEW SUMMARY

This paper outlines seven ways that data governance & stewardship programs can help manage costs and a mechanism for quantifying the return on investment (ROI) for those contributions. VIEW SUMMARY

Most companies have achieved a degree of operational excellence using technology - through ERP, CRM and Supply Chain and other applications. Because of this, focusing on transactional processes does little to improve business performance. VIEW SUMMARY

Investors and other stakeholders are looking for transparency beyond the basic financial statements to better understand how businesses operate and perform. This paper looks at emerging new indices for rating corporate governance and performance. VIEW SUMMARY

An alarming number of software deployments fail. Some catastrophically, for example Nestlé's disastrous CRM deployment which went wront to the tune of $700m. Use this checklist to get yours right. VIEW SUMMARY

Your business can establish a successful CRM initiative with a few easy to leverage steps. This guide explores how in order for you to execute a successful CRM initiative, you must leverage knowledge gained from people, establish a clearly defined process and implement the right technology. VIEW SUMMARY

This paper examines what options a company has for sharing information across the enterprise to enable more collaborative working and how strategic drivers are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems VIEW SUMMARY