This whitepaper examines the five most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. VIEW SUMMARY

This paper describes the underlying architecture of Sage CRM and explains how the application of its internet architecture can become a competitive advantage for your organization. VIEW SUMMARY

Most companies divide their operations into separate silos, each evaluated by finance through separate P&Ls. In this white paper, Sage argue that this is often a damaging approach which conceals the true profitabiltiy (or otherwise) of specific customers. VIEW SUMMARY

This whitepaper examines how Sage is working with small and medium sized businesses to help them protect and grow their revenues during the economic downturn through the use of Customer Relationship Management (CRM) software VIEW SUMMARY

This report serves as a practical guide for understanding and calculating the financial benefits of open source, introsucing the basics of financial analysis, concepts, processes and elements to help identify and capture the costs and potential benefits for adopting open source software. VIEW SUMMARY

Selecting a Web Content Management (WCM) solution is a complex task with dozens of pitfalls. The impact of selecting the wrong tool is felt way beyond the selection process. Discover the four most important aspects that you need to consider when putting together a Request for Information. VIEW SUMMARY

A carefully considered mobile CRM strategy can help your company move to the head of the pack in business productivity, and employee and customer satisfaction. This paper explores strategies and improvements in devices and networks to add more value of CRM to your company VIEW SUMMARY

Achieving a greater depth of understanding of your data is fundamental to many business operations. This paper looks at the importance of web-based data for analytics, and what requirements are necessary to support these environments, both from an analytic database and a data integration perspective VIEW SUMMARY

This white paper provides an overview of the features and benefits of using Centrify DirectControl, and describes how an organization can realize substantial benefits by using DirectControl to integrate and centrally manage Mac OS X systems with Active Directory. VIEW SUMMARY

This Computing web seminar, in association with CA, examines the best practices, technologies and tools that can help organizations from diverse industry sectors to exceed their customers’ expectations online. VIEW SUMMARY