Software as a service (SaaS) is a model of software distribution that allows an organization to offer its customers applications on an ‘on demand’ basis. This form of web-based service is commonly used for business functions such as content management, customer relationship management, and enterprise retail planning.
Below you will find white papers, case studies and web seminars on the benefits of SaaS, as well as suggested best practices, analyst reports and product specs on the latest software on the market.
Application Support and Maintenance (ASM) has arrived at a crossroads. Shrinking IT budgets are forcing IT leaders to dramatically reduce spend on application support, but others are questioning ASM's relevance. Read to learn how to proactively reduce ASM cost and impact business performance. VIEW SUMMARY
Category: Application Performance Management (APM) | Published: August 2014 | Type: White Paper
ERP is enabling professional services organisations to cut costs, allocate resources, increase productivity and better serve customers. This is leading to increased customer satisfaction and higher profits. There is always room for improvement, however. Read this paper for steps to success. VIEW SUMMARY
Category: Enterprise Resource Planning (ERP) | Published: July 2014 | Type: White Paper
Rating: + 1
Company: Dell Software
It’s easy to escape the imaging quagmire if you have the right tools. With a smart imaging solution, you can transform what has traditionally been a painful process and free up IT resources for more business-critical tasks. Read this paper to discover how to get there in five easy steps. VIEW SUMMARY
Category: Software Development Tools | Published: July 2014 | Type: White Paper
Company: Silver Peak
WAN optimisation is critical to cloud computing because it overcomes the bandwidth, latency and WAN quality. However, for a WAN optimisation solution to be effective, it must address these challenges in real-time, with the scalability required to handle large volumes of traffic VIEW SUMMARY
Category: WAN | Published: May 2014 | Type: White Paper
This white paper explores how SaaS has fundamentally changed the economics for IT service management (ITSM) solutions by reducing or removing maintenance, internal resource, and infrastructure costs. VIEW SUMMARY
Category: Cloud computing | Published: April 2014 | Type: White Paper
Enterprises all over the world are transforming IT by adopting service automation tools and processes. Download this paper to see how your team can make access to enterprise systems easy and intuitive while freeing up your team to focus on projects that matter most. VIEW SUMMARY
Category: Automation | Published: April 2014 | Type: White Paper
Rating: + 2
This case study on British American Tobacco explores their challenge of maintaining multiple global locations that used varied end point technologies, causing security concerns and poor user experience. They opted for a SaaS "open Internet" project to mitigate these problems. VIEW SUMMARY
Category: Internet Traffic Management | Published: April 2014 | Type: Case Study
Company: IBM United Kingdom Limited
IBM recently surveyed 879 IT and business decision makers. They found that forward-thinking companies are going beyond enterprise efficiency - achieving deeper collaboration, better decision-making and market agility through their SaaS applications. How are you using SaaS? VIEW SUMMARY
Category: Software as a Service (SaaS) | Published: April 2014 | Type: White Paper
Rating: + 1
Trying to incorporate cloud initiatives into a traditional IT setup can mean the business misses out on some of the benefits of cloud. This ebook is about why that is. It looks at how the IT works today, and why it needs to move to embrace a ‘DevOps' culture if the business is to reap the benefits. VIEW SUMMARY
Category: Cloud computing | Published: March 2014 | Type: White Paper
Rating: + 1
Successfully managing software is an integral part of transformation of an IT organisation to be aligned, collaborative, and connected across the software supply chain and line of business. This report features analysis to help organisations move beyond the challenges and limitations of pure Agile. VIEW SUMMARY
Category: Network Management Software | Published: March 2014 | Type: White Paper
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