Software as a Service (SaaS) White Papers

Our report shares key learnings and strategies from IT leaders around the globe, comparing attitudes, issues, and potential solutions so you can steer your IT organisation in the right direction. Read the 2013 global IT leadership report. VIEW SUMMARY

Basket abandonment is one of the biggest challenges facing every online retailer today, with average abandonment rates at over 70%. This 7 Step Guide to Cart Recovery will give you everything you need to know to put together the perfect basket abandonment email campaign. Download the free guide. VIEW SUMMARY

This paper highlights the vast amount of wastage which is happening in regards to software usage. It is leading to a great deal of budget being eaten up unnecessarily and we need to stop paying to have software developed that we don’t need. Read to find out how to minimise and control wastage. VIEW SUMMARY

As an executive with responsibility for I.T. you are often faced with the decision of whether to bring in an outside consultancy to help with a project. This paper identifies a number of key attributes and characteristics the best consultancies have and will help you identify the right one for you. VIEW SUMMARY

Change is the one constant in business today, but despite enterprise applications being intended to help organisations accommodate change, many IT departments find themselves unable to cope. This paper looks at the causes of restrictions on agility and points to cost-effective measures to ease them. VIEW SUMMARY

Private clouds create IT challenges that can limit increases in production, even hinder agility. Find out why enabling self-service and automated end-to-end provisioning may be the solution. VIEW SUMMARY

The rise of cloud models brings with it new infrastructure, applications, access policies, and traffic patterns. Learn how networks must adapt to keep up with the demands of the cloud. Read the white paper to find out more. VIEW SUMMARY

This paper evaluates the pros and cons of 3 service desk software delivery models: cloud, on-premise and hybrid. No one software delivery model fits all. It’s about having a thorough understanding of the infrastructure and requirements of your organisation in order to select which model suits best. VIEW SUMMARY

By implementing Data Analytics, organisations can expect to see a 30% ROI after one year. For both software and hardware, Data Analytics enables total visibility from beginning to end-of-life. Read this paper to see how you can holistically and easily monitor the lifespan and usage of your assets. VIEW SUMMARY

Gone are the days of one or other when it comes to web security – you can now choose both virtualisation and SaaS in a hybrid model allowing you to protect yourself against emerging threats while maximising available service delivery options giving you the right mix of security and cost savings. VIEW SUMMARY