Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities.
IThound.com offers white papers and best practices in all aspects of Managed Service Provider (MSP), network communications and IT systems management.
IT service providers often struggle with pricing services to achieve desired profits, and managed services and resulting contracts have added more complexity. In addition, each company has unique variables, so no single best calculation exists. Read these five tips to help guide your pricing. VIEW SUMMARY
Category: Managed Service Provider (MSP) | Published: September 2014 | Type: White Paper
Company: Aeris Communications
Selecting the right Machine-to-Machine service provider can mean the difference between success and failure. The provider must be able to deliver certain requirements in order to be right for your organisation. This white paper presents 6 questions to ask during your selection process. VIEW SUMMARY
Category: Remote Management | Published: August 2014 | Type: White Paper
This whitepaper, authored by Bloor Research practice leader David Norfolk, compares two different PaaS (platform as a service) solutions. The paper includes a comprehensive analysis of two PaaS solutions and focus on providing an objective look at two products that are both ‘fit for a purpose.’ VIEW SUMMARY
Category: IT Management Services | Published: August 2014 | Type: White Paper
Following its analysis of products, services and customer support around the globe, Cummins chose Lexmark as its global managed print services provider. Lexmark global managed print services save Cummins US$2 million and slash printing by 36 million pages annually. VIEW SUMMARY
Category: Printer Licensing | Published: August 2014 | Type: Case Study
CCE chose Lexmark as its sole supplier of monochrome and color laser printers and as a provider of multifunction printer (MFP) solutions as part of its Print Management Project Initiative. The goal of the initiative was to simplify, streamline and optimise CCE's output environment and save cost. VIEW SUMMARY
Category: Print Servers | Published: August 2014 | Type: Case Study
Packed with detailed insights, this research paper presents trends and confirms the prevalence and persistence of hybrid IT as the new norm. Based on CIF research, the paper shares its market forecast and key take-outs based on a pragmatic assessment of likely outcomes in 2015. VIEW SUMMARY
Category: Cloud computing | Published: July 2014 | Type: White Paper
Rating: + 1
Banks are fighting on two fronts to succeed against growing competitive forces in the financial-services industry. Download this white paper to discover how with the right combination of expertise and solutions, banks will reap long-term rewards with a modern document-management strategy. VIEW SUMMARY
Category: Print Servers | Published: July 2014 | Type: White Paper
Paper is a barrier to efficiency. Workers -when free from inefficient processes - become more effective when they can access the information they need. This white paper explains how the next generation of managed print services (MPS) provide a revolutionary way to streamline workflow processes. VIEW SUMMARY
Category: Managed Service Provider (MSP) | Published: July 2014 | Type: White Paper
Compared with their previous supporting role, IT service providers are more critical players in their customers’ strategic planning and implementation. Read to find out how to optimise 10 business processes on one platform with multiple, function-specific dashboards, completely hosted in the cloud. VIEW SUMMARY
Category: Managed Service Provider (MSP) | Published: June 2014 | Type: White Paper
This white paper, based on a survey on 1300 IT survey respondents, highlights the expected trends for 2014 in the fast moving industry. If your organisation is considering making an investment in automation, efficiency and analytics, now is a good time; read to find out how. VIEW SUMMARY
Category: IT Service Management (ITSM) | Published: June 2014 | Type: White Paper
Rating: + 1
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