IP DirectConnect is the UK’s market-leading SIP Trunking solution. The service provides a highly flexible alternative to ISDN solu¬tions and is designed to work successfully with all the leading IP PBX brands in the UK market and can be used for your unified communications systems. VIEW SUMMARY
Category: Call Processing | Published: January 2013 | Type: White Paper
How do you develop a multi-channel contact centre with web chat, social media and SMS capabilities? What are the benefits? What are the pitfalls? And which organisations have successfully implemented one? VIEW SUMMARY
Category: Contact Centre Management | Published: November 2011 | Type: White Paper
Rating: + 1
This white paper outlines the analytic challenges facing Financial services organisations and provides a clear path to providing the accelerated insight needed to perform in today's complex business environment to reduce risk, stop fraud and increase profits. VIEW SUMMARY
Category: Risk Management | Published: October 2010 | Type: White Paper
Rating: + 3
CISCO gives an overview of a solution that gives your company the infrastructure it needs to support immediate communication anywhere, at any time— with the security, reliability, and cost effectiveness that small and medium sized businesses (SMBs) need. VIEW SUMMARY
Category: Unified Communications | Published: November 2006 | Type: White Paper
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