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3486 information technology white papers from 528 companies
Call Processing White Papers
Found 4 White Papers and Best Practices
IThound.com offers white papers and best practices on Call Processing
A cost effective alternative to ISDN
Company: Gamma
IP DirectConnect is the UK’s market-leading SIP Trunking solution. The service provides a highly flexible alternative to ISDN solu¬tions and is designed to work successfully with all the leading IP PBX brands in the UK market and can be used for your unified communications systems. VIEW SUMMARY
Category: Call Processing | Published: January 2013 | Type: White Paper
How to develop a true multi-channel contact centre
Company: GoToAssist
How do you develop a multi-channel contact centre with web chat, social media and SMS capabilities? What are the benefits? What are the pitfalls? And which organisations have successfully implemented one? VIEW SUMMARY
Category: Contact Centre Management | Published: November 2011 | Type: White Paper
Rating: 
+ 1
A three-dimensional approach to performance
Company: ParAccel
This white paper outlines the analytic challenges facing Financial services organisations and provides a clear path to providing the accelerated insight needed to perform in today's complex business environment to reduce risk, stop fraud and increase profits. VIEW SUMMARY
Category: Risk Management | Published: October 2010 | Type: White Paper
Rating: + 3
Fast and Cost-Effective Unified Communications for Your Business
Company: Cisco
CISCO gives an overview of a solution that gives your company the infrastructure it needs to support immediate communication anywhere, at any time— with the security, reliability, and cost effectiveness that small and medium sized businesses (SMBs) need. VIEW SUMMARY
Category: Unified Communications | Published: November 2006 | Type: White Paper
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