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The Duty of Care White Papers
Found 2 White Papers and Best Practices
A business’s duty of care extends to its employers and customers. It can involve anything from providing a safe and hazard-free working environment, ensuring that staff is adequately trained in health and safety techniques, to providing a duty of care to customers in terms of any sensitive data that an organization might hold for them at any given time. As well as the legal obligation to provide a duty of care, successful implementation will also improve employee satisfaction and customer confidence.
Search Duty of Care white papers, case studies, and analyst reports below for best practices and more information.
Focus on the voice of your customer with content analytics
Company: IBM United Kingdom Limited
By using content analytics, organisations can more effectively hear the voice of the customer, and can use that knowledge to help improve customer service, deepen customer relationships and ultimately increase revenue whilst reducing service costs VIEW SUMMARY
Category: Data Display & Analytics | Published: September 2011 | Type: White Paper
Rating: 
+ 1
Corporate social responsibility (CSR):an emerging CIO mandate
Company: IBM United Kingdom Limited
This paper is a 'heads up' for senior IT managers on the increasing importance of Corporate Social Responsibility and the impact its likely to have on IT. VIEW SUMMARY
Category: Enterprise Systems Management | Published: December 2008 | Type: White Paper
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