Sales and Marketing Software White Papers

Cloud-based tools can aid integration between businesses and customers, helping to develop a social business. This paper examines how solutions can help improve customer satisfaction through efficient and integrated packages as well as the services offered to help implement such solutions. VIEW SUMMARY

Manually processing sales orders can be a labour-intensive, time consuming and error-prone process; many companies are moving to an automated provider. This buyer’s guide provides you with 13 key questions to ask an SOP solution provider so that you can select the most appropriate solution. VIEW SUMMARY

Malware software has long since moved beyond traditional black and white, malicious or innocent, to varying shades of gray. In this paper, discover what is a PUA and explore the differences between threats posed by malicious types of software. VIEW SUMMARY

This case study looks at how Keytree saw improvements in Cost management, CRM, Data visibility and Strategy/planning after implementing SAP software. VIEW SUMMARY

This technology white paper explores the huge opportunities and technology advances in natural search and how they are compelling search marketers to turn to SEO platforms to gain the upper hand. VIEW SUMMARY

Before recessionary pressures gripped the economy, businesses were struggling with the challenges of an increasingly competitive sales environment. This paper explores 7 tips for leveraging customer relationship management (CRM) processes to improve your sales operation during lean economic times VIEW SUMMARY

This white paper, based on a survey of senior finance professionals, provides a valuable insight into the current business management software environment and, perhaps more importantly, how organisations can address the key points raised. VIEW SUMMARY

This white paper discusses why businesses use finance and CRM software, the differences between front-office and back-office systems and some of the reasons for linking the software within them. VIEW SUMMARY

In this CRM Magazine webcast, sponsored by Pivotal CRM, renowned CRM analyst Barton Goldenberg, President of ISM, will delve into concepts and best practices you need to understand to build a compelling business case for CRM and plan a CRM strategy that will achieve rapid and ongoing ROI. VIEW SUMMARY

Customer service constitutes a company’s front line in customer retention, satisfaction, and relationship management. This white paper provides core principles companies can use to help them select a CRM system that each service user feels was built just for them. VIEW SUMMARY