Mobile CRM White Papers

With the superior customer experience of Computer Telephony Integration (CTI) and cloud technology being faster and easier for you to implement it, this white paper explains how to link your phone system with you CRM system, so you can get the best of both worlds. VIEW SUMMARY

54% of service organisations are planning to acquire a mobile workforce management solution. This report presents a justification for the initiation of a Mobile Workforce Management system, as well as the benefits gained by organisations that have embraced new Mobile Workforce Management Solutions. VIEW SUMMARY

Every time an employee uses an unsecured mobile device to connect to corporate IT networks, they invite data theft into the organisation; mobile device management is critical to the security of sensitive information. Read to find out how you can ensure productivity, without the worry of threat. VIEW SUMMARY

Mobile print and scan technologies are now a viable option for many types of organisation, and they offer advantages that could help lower costs and encourage employees to be more responsive. This Computing research report explores the issues. VIEW SUMMARY

For a long time IT departments have felt themselves to be side-lined, with the real action being outsourced. However, organisations are looking internally once again. This paper looks at the current state of mobile web development and reveals an opportunity for IT directors to step up to the plate. VIEW SUMMARY

It is predicted that in 3 years, more internet users will access the web through mobile devices than through traditional PCs. In addition, 89% of mobile users expect websites to lead in 5 seconds or less. This paper has 5 tips to make sure you mobile website performance is as efficient as possible. VIEW SUMMARY

Developing applications for mobile devices can be a complex task in view of the plethora of form factors and operating systems that are out there. This means that a proper testing regime needs to be in place to check that your apps are performing in the way you want them to. VIEW SUMMARY

The bring-your-own-device phenomenon is changing the way IT organisations and users address network access security. This paper discusses the benefits associated with BYOD, and how organisations can effectively deploy a unified access management solution for any wireless, wired or VPN network. VIEW SUMMARY

It's an Android world. 60% of the mobile device market is dominated by this leading mobile open-source operating system. IT departments must arm themselves with the right protective measures. Read the paper to find out how. VIEW SUMMARY

In order to realise the full potential from CRM investment, organisations need to ensure that they are aware of & utilise all of the features and functionality that they have paid for. Vendors should ensure that this is the case & the choice of those VIEW SUMMARY