Customer relationship management (CRM) software is crucial in helping your business co-ordinate the numerous departments involved in the CRM process. CRM software gives you unique access all in one location, sales leads generation, monitor your sales teams performance, collate customer supports request and send out to appropriate departments, identify and solve problems quickly.
IThound has a diverse set of resources including white papers, case studies on CRM strategies, analyst reports on web-based CRM software and industry best practices.
Company: IBM United Kingdom Limited
Storage requirements for organisations have never been greater, with data volumes rising exponentially. We’re still confronted by a tidal wave of data thrown at us by users: we may be approaching a time when a ‘best of breed’ approach needs to go in favour of standardisation VIEW SUMMARY
Category: Data Centre & Storage Solutions | Published: November 2011| Type: White Paper
Rating: + 4
This case study explores how RelayWare needed to offer superior reporting capabilities to surpass their competition. They wanted their customer to be able to customise and share reports with their partners using open source technology, saving costs and facilitating ongoing development. VIEW SUMMARY
Category: Open Source | Published: May 2013 | Type: Case Study
This paper discusses the changes now taking place in the market from both an end-customer and a supplier perspective and goes on to identify the importance for VARs in terms of selecting vendor and service provider partners and the key success factors that will give VARs the best chances of success. VIEW SUMMARY
Category: Customer Relationship Management (CRM) | Published: November 2012 | Type: White Paper
In order to realise the full potential from CRM investment, organisations need to ensure that they are aware of & utilise all of the features and functionality that they have paid for. Vendors should ensure that this is the case & the choice of those VIEW SUMMARY
Category: CRM Software | Published: November 2012 | Type: White Paper
Rating: + 6
This short paper gives guidance on how you can ensure departments in your organisation work together in the most cost efficient way to ensure your business prospers VIEW SUMMARY
Category: CRM Software | Published: March 2012 | Type: White Paper
Rating: + 4
Malware software has long since moved beyond traditional black and white, malicious or innocent, to varying shades of gray. In this paper, discover what is a PUA and explore the differences between threats posed by malicious types of software. VIEW SUMMARY
Category: Enterprise Accounting Software | Published: November 2011 | Type: White Paper
This video advises expanding companies how certain software can help in the following areas: CRM, Payroll and Business analytics VIEW SUMMARY
Category: Payroll & HR Software | Published: October 2011 | Type: Video
This case study looks at how Keytree saw improvements in Cost management, CRM, Data visibility and Strategy/planning after implementing SAP software. VIEW SUMMARY
Category: Enterprise Accounting Software | Published: October 2011 | Type: Case Study
Rating: + 3
This white paper discusses strategies for streamlining collaboration with SharePoint- Salesforce integration. VIEW SUMMARY
Category: CRM Software | Published: August 2011 | Type: White Paper
CRM software has evolved. Newer versions can be delivered via the cloud, be pushed out to mobile devices and are able to VIEW SUMMARY
Category: Customer Relationship Management (CRM) | Published: April 2011 | Type: Analyst Report
Rating: + 17
As a member you receive free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.
© Incisive Media Investments Limited 2013, Published by Incisive Financial Publishing Limited, Haymarket House, 28-29 Haymarket, London SW1Y 4RX, are companies registered in England and Wales with company registration numbers 04252091 & 04252093.