In an increasingly competitive market, your business must meet your customers’ expectations and your customer objectives. Customer relationship management (CRM) services will help your business to develop CRM strategies and implement them, improve sales team visibility, optimisation of best practices and an increase in profitability.
IThound has a vast collection of resources including white papers, analyst reports on CRM strategy, case studies on CRM technology and the latest industry best practices.
Company: IBM United Kingdom Limited
Storage requirements for organisations have never been greater, with data volumes rising exponentially. We’re still confronted by a tidal wave of data thrown at us by users: we may be approaching a time when a ‘best of breed’ approach needs to go in favour of standardisation VIEW SUMMARY
Category: Data Centre & Storage Solutions | Published: November 2011| Type: White Paper
Rating: + 4
Sage offer CRM for sale both as a standalone product and as part of sage 200. Sage 200 is only available in the on premise version of sage 200 2013. There are a number of differences between the integrated sage 200 CRM product and the standalone sage CRM, so read to find out what they are. VIEW SUMMARY
Category: CRM Services | Published: October 2013 | Type: Analyst Report
If you are using Salesforce are you confident you are getting the most from your solution? Without the proper support, you and your organisation may not have the bandwidth of skills and resources to advise you correctly. It’s important you get the right recommendations, read to find out how. VIEW SUMMARY
Category: Sales Force Automation (SFA) | Published: September 2013 | Type: White Paper
Company: New Voice Media
With the superior customer experience of Computer Telephony Integration (CTI) and cloud technology being faster and easier for you to implement it, this white paper explains how to link your phone system with you CRM system, so you can get the best of both worlds. VIEW SUMMARY
Category: CRM Services | Published: June 2013 | Type: White Paper
The speed of technical innovation is accelerating with consequences both scary and exciting for IT service desks. Download this paper from Service Desk Institute for a careful consideration of the challenges the service desk of the future will face and the steps that need to be taken now. VIEW SUMMARY
Category: Call Centre Services | Published: January 2013 | Type: White Paper
Rating: + 2
In order to realise the full potential from CRM investment, organisations need to ensure that they are aware of & utilise all of the features and functionality that they have paid for. Vendors should ensure that this is the case & the choice of those VIEW SUMMARY
Category: CRM Software | Published: November 2012 | Type: White Paper
Rating: + 6
This paper ‘Computing’ looks at the risk/benefit analysis of moving IT ops into the cloud. Vendors promise a single low fixed cost. The experience of users is different – this paper argues ‘caveat emptor’ applies to cloud services and financial professionals should take note VIEW SUMMARY
Category: Cloud computing | Published: November 2011 | Type: White Paper
Rating: + 3
This video advises expanding companies how certain software can help in the following areas: CRM, Payroll and Business analytics VIEW SUMMARY
Category: Payroll & HR Software | Published: October 2011 | Type: Video
CRM software has evolved. Newer versions can be delivered via the cloud, be pushed out to mobile devices and are able to VIEW SUMMARY
Category: Customer Relationship Management (CRM) | Published: April 2011 | Type: Analyst Report
Rating: + 17
The results from a Computing survey found that only a minority of organisations have automated key functions and integrated systems such as ordering, supply chain, financial software and CRM.Why isn’t this number more? Why isn't your organisation doing it? VIEW SUMMARY
Category: Financial Consolidation and Performance Reporting | Published: March 2011 | Type: White Paper
Rating: + 8
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