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3486 information technology white papers from 528 companies
CRM Services White Papers
Found 43 White Papers and Best Practices
In an increasingly competitive market, your business must meet your customers’ expectations and your customer objectives. Customer relationship management (CRM) services will help your business to develop CRM strategies and implement them, improve sales team visibility, optimisation of best practices and an increase in profitability.
IThound has a vast collection of resources including white papers, analyst reports on CRM strategy, case studies on CRM technology and the latest industry best practices.
Computing Research shows true scale of the storage challenge
Company: IBM United Kingdom Limited
Storage requirements for organisations have never been greater, with data volumes rising exponentially. We’re still confronted by a tidal wave of data thrown at us by users: we may be approaching a time when a ‘best of breed’ approach needs to go in favour of standardisation VIEW SUMMARY
Category: Data Centre & Storage Solutions | Published: November 2011| Type: White Paper
Rating: 
+ 4
The future of the service desk
Company: GoToAssist
The speed of technical innovation is accelerating with consequences both scary and exciting for IT service desks. Download this paper from Service Desk Institute for a careful consideration of the challenges the service desk of the future will face and the steps that need to be taken now. VIEW SUMMARY
Category: Call Centre Services | Published: January 2013 | Type: White Paper
Rating: + 2
Selecting the right CRM strategy for your business
Company: Sage
In order to realise the full potential from CRM investment, organisations need to ensure that they are aware of & utilise all of the features and functionality that they have paid for. Vendors should ensure that this is the case & the choice of those VIEW SUMMARY
Category: CRM Software | Published: November 2012 | Type: White Paper
Rating: + 6
Take note of cloud myths
Company: SunGard
This paper ‘Computing’ looks at the risk/benefit analysis of moving IT ops into the cloud. Vendors promise a single low fixed cost. The experience of users is different – this paper argues ‘caveat emptor’ applies to cloud services and financial professionals should take note VIEW SUMMARY
Category: Cloud computing | Published: November 2011 | Type: White Paper
Rating: + 3
Tailoring software to your company’s specific needs
Company: SAP
This video advises expanding companies how certain software can help in the following areas: CRM, Payroll and Business analytics VIEW SUMMARY
Category: Payroll & HR Software | Published: October 2011 | Type: Video
The benefits offered by CRM across all areas of the business
Company: Sage
CRM software has evolved. Newer versions can be delivered via the cloud, be pushed out to mobile devices and are able to VIEW SUMMARY
Category: Customer Relationship Management (CRM) | Published: April 2011 | Type: Analyst Report
Rating: + 17
60% of organisations have no formal CRM in place
Company: Sage
The results from a Computing survey found that only a minority of organisations have automated key functions and integrated systems such as ordering, supply chain, financial software and CRM.Why isn’t this number more? Why isn't your organisation doing it? VIEW SUMMARY
Category: Financial Consolidation and Performance Reporting | Published: March 2011 | Type: White Paper
Rating: + 8
Restoring customer trust to financial services
Company: Infor UK
This white paper looks into how banks and other financial firms can rebuild and measure the trust they’ve established with customers and how a customer-centric approach will help increase trust and customer loyalty. VIEW SUMMARY
Category: CRM Services | Published: February 2011 | Type: White Paper
Rating: + 2
A director’s guide: Selecting powerful CRM software
Company: Access UK Ltd
Latest research suggests that 62% of companies think that having an effective customer management strategy is now much more important than three years ago VIEW SUMMARY
Category: CRM Services | Published: September 2010 | Type: White Paper
Rating: + 3
Break from the routine: Get to grips with cloud security
Company: Symantec.cloud
Routine tasks soak up IT resources; applying software patches, managing hardware, updating virus signatures. Hosted security services can break this routine. Easy to deploy, easy to manage & require no onsite hardware. VIEW SUMMARY
Category: Software as a Service (SaaS) | Published: August 2010 | Type: White Paper
Rating: + 2
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