Social networking has become an integral part of people's daily lives - both at home and at work.
In recent years, organisations have been applying the principles made popular by sites such as Facebook to their own operations using a variety of enterprise collaboration tools. Although there are many advantages to using these solutions, organisations are, for the most part, disappointed with the results of their efforts. The truth is that enterprise collaboration tools alone may not be enough to achieve the desired results. To provide real, tangible, measureable value, these platforms must be extended with innovative, state-of-the-art capabilities.