3482 information technology white papers from 528 companies
Category: Human Resource Management
Published: September 2011
The most important asset of your service desk is the people who work on it. You could have the best processes and procedures in the world, but without the right people to deliver them, service will at best be mediocre.
Download the complimentary guide to learn:
• What is an acceptable salary offering for today's service desk analysts
• What they are seeking from their career at the service desk
• How to keep your best people when the service desk is still seen as a stepping stone
Rating: + 4
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