| Category: Enterprise Resource Planning (ERP)
| Published: July 2012
The promise of ERP/M was the fabled single version of the truth, fine-grained control over business processes and sophisticated ‘what if' modelling. The reality however, has often been a story of expensive failure that has sometimes ended up in acrimonious litigation.
This research report examines why - even today - more than a third of users express frustration, many believe the data modelling tools are too tough to use, and some installations take so long the system becomes a kind of snap shot of the organisation's past with the IT team subjected to daily whinges. What does the future hold for ERP?
Rating: + 14
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