Law firm case study: ROI and improved client service with smartphones

Overview

The case study of Lawrence Graham Lawyers outlines the deployment and optimisation of Blackberry technologies for their 500+ employees.

Jason Petrucci, IT Director at LG, comments on the full suite of services and activities that the lawyers carry out when using their Blackbery Smartphones. The low cost of deployment and time-savings both contribute to a solid return on investment.

He also talks about future plans to enable timekeeping, organising and holding audio conferences as well as installing them as desk phones.



Keywords: blackberry technology technologies law firm legal accountancy accountant lawyer accounting smart phone pda mobile device remote worker client customer service