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How to improve efficiency, capacity planning and customer responsiveness

Company: Jaspersoft

Jaspersoft case study

Category: Open Source

Published: January 2013

Format:

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Overview

This case study of BT focuses on their voicemail service. Read the paper to find out how they improved their response to customers. Implementation led to benefits including time and cost savings through increased efficiency as well as enhanced statistical reporting and increased security.

Tags: Case Study. IThound, Efficiency, reporting, Business-intelligence, Open-source, Security.

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