| Category: Help Desk Management
| Published: January 2012
What does the helpdesk of the future look like?
"Customer support is one of those areas of your business where it's surprisingly easy to differentiate yourself."
This new brief explores technologies that will reshape the helpdesk of tomorrow.
Read the brief to learn:
• How immersive displays enable a centralised workflow
• What intelligent optimisation could do for time management
• Why a decentralised process is key to greater effectiveness
• And more...
Rating: + 6
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