A guide to unified communications

Overview

By 2013, mobile phones will overtake PCs as the most common Web access device worldwide. The pace of change for how the world is communicating is accelerating at an ever increasing rate. This means that businesses need to protect their IT investment and choose technologies that are flexible and continue to evolve with an easy and inexpensive upgrade path.

However, it is difficult to create a definitive formula to calculate cost-savings and length of return on investment for UC deployments, because every company is different, but there are areas that you can examine so you can justify the expenditure.

This paper helps you make the business case, not only by showing you what to measure, but also by listing the many benefits of UC.