Turning email into a innovative hybrid productivity tool

Overview

As social collaboration tools become more available and are deployed to more employees, some companies and individuals are looking for these tools to alleviate the growing complaints and irritation of traditional enterprise communication tools, particularly email. This IDC study takes a look at the current state of enterprise email and the perceived and real problems that surrounds its use. Rather than envisioning "a world without email", instead, a future is revealed where email converges with social tools and grows into an innovative hybrid productivity tool to help support the new collaborative enterprise.