Category: Computer Telephony Integration (CTI)
Published: January 2013
This case study focuses on the All England Lawn Tennis and Croquet Club who needed a telephony solution which would allow them to scale up their telephony more easily during Wimbledon. The AELTC also needed an easy method by which to charge the various users for using the system during The Championships. Read this case study to find out the changes they implemented and the benefits they saw.
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