| Category: Technology Outsourcing
| Published: October 2012
This case study follows a company who decided to focus strictly on providing outsourced ICT solutions and support. It knew it needed a flexible Service Desk software solution that could meet the different requirements and service level agreements in place for each of its customers.
Help Desk Management | October 2012 | White Paper
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IT Service Management (ITSM) | October 2012 | White Paper
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