Traditional software involves significant up-front acquisition, maintenance, support and upgrade costs. While it can be customised, it often leads to version-lock and the inability to preserve changes through an upgrade.
These issues brought about a new approach to the delivery of software which resulted in ASP's that were fundamentally flawed and subsequently superseded by true SaaS, which is built on Web-based technologies.
True SaaS provides a flexible, economical and dynamic environment in which software can be delivered where and when it is needed, and readily configured to meet specific business requirements. Six important questions are given to help evaluate "SaaS" alternatives. Read the paper to find out more.