Category: Customer Relationship Management (CRM)
Published: March 2010
Investing in a Customer Relationship Management (CRM) application is no different than any other business management software investment. A well-designed architecture will accommodate future growth and adapt to business changes without affecting the performance of the application or requiring an exhaustive re-implementation.
This paper describes the underlying architecture of Sage CRM and explains how the application of its internet architecture can become a competitive advantage for your organization.
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