Large scale project automation can achieve measurable gains, so why not the small more mundane tasks? Take IT service desks. They need to be manned to address every ticket and are expensive and time inefficient. This paper looks at 5 common annoyances facing enterprise IT service desks today.
Two thirds of IT decision-makers use scheduling solutions from unconnected packaged applications and 40% of failures within IT operations are caused by operator errors. Isn’t it time you took the leap into workload automation? This eBook explores the benefits of workload automation.
If your de-dupe tech is tied to the storage platform then you've got a problem: any time you want to move data, you have to 'rehydrate' it. Costing time and money and killing flexibility. This paper highlights the challenges in data protection.
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