The cliché about mainframes is that they are operated by men in white coats and run operating systems for which the engineers are reaching retirement age. In this Q&A Computing's Peter Gothard puts Computing's readers' questions on the future of the mainframe to IBM's Z13 expert Steven Dickens.
With the right use of analytics and business intelligence, you can capture the current state of your company’s performance and create a plan for determining its future. Read this white paper to learn more about how you can revitalise your customer service output through a revised analytics solution.
As the lifeblood of any professional services organisation, utilisation has become the “magic metric” for companies that want to achieve success. Read this eBook to understand the 5 mysteries surrounding utilisation and ensure that you are offering your customers the best service possible.
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